Step 1 – Go to System > Network > TCP/IP.
Tick “Enable DHCP” and “Enable Obtain DNS…” then click Apply
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Step 2 – Go to System > Network > Advanced > Platform Access.
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Step 3 Check Enable and a Service Terms window will pop up. Create your verification code, check to agree to the service terms and click OK.
Step 4 Click Apply.
Step 5 Add the device to your Hik-Connect account by scanning the QR code