This FAQ deals with one of our most common questions.
“I’ve just bought a Hilook IP kit from you – what do I do?”
What you need:
- the Hilook camera/s
- The Hilook NVR
- Precrimped CAT5E / CAT6 Cables or an installer who supplies the cables (with RJ45 ends). (1 per camera and 1 from the NVR to the modem)
- A monitor or TV (with VGA or HDMI connections) (you can buy a 22′ 1080p monitor from Officeworks for around 110.)
Steps:
- Run the CAT6 cables
- Run a CAT6 cable to each camera location.
- Bring all cables back to the location where your NVR will be placed.
- Connect the cameras
- Attach one end of each CAT6 cable to the cameras.
- Connect the other end of the cables to the NVR.
- Seal all cable connections with electrical tape to prevent water damage.
- Connect the monitor
- Use a VGA or HDMI cable to connect the monitor to the NVR.
- Connect to the modem
- If you want to enable remote viewing, connect an Ethernet cable from the NVR to the modem.
- Power on the NVR and monitor
- Turn on both the NVR and the monitor. You should see a setup screen on the monitor.
- Setup the system
- Follow the on-screen instructions to set up your system.
- Important: Write down the username and password you choose, as resetting them can be a hassle.
- View your cameras
- After setup, your cameras should appear on the screen.
- Set up remote viewing
- For remote viewing setup, follow this guide: Remote Viewing Setup.
- If you encounter issues at this step, it might be related to your modem or another technical problem. Consult an IT professional if needed.
- Troubleshooting
- Check our troubleshooting guides: FAQs
- You can also try searching Google or YouTube for solutions to specific issues.
- Need help?
- If you’re still unable to resolve the issue, email us at support@securitywholesalers.com.au with as much detail as possible.